Privacy Policy

Ethan Design & Production Limited Ltd (Ethan) supports the protection of your privacy rights as an internet user. We respect your privacy and have therefore adopted this Privacy Policy to govern the relationship between us.

Ethan’s privacy policy will explain how personal information is used, collected and disclosed by Ethan under the Privacy Act with regard to your use of our website which is managed by us and in which this policy is displayed, so an educated decision can be made by you about using our website.

PERSONAL INFORMATION

“Personal Information” means information that specifically identifies a person (eg. name, address, telephone number, mobile number, date of birth, email address, the electorate) and information about that person or his/her activities that is directly linked to personally identifiable information. “Statistical” information is not included in personal information.

PURPOSE AND CONTACT

This policy is designed to ensure transparency on all processing by Ethan of personal information held on individuals across our organisation. We ensure that your data is processed according to all applicable law. For any questions regarding this policy or invoking of any of the rights mentioned in this policy, please email us.

WHAT DATA YOU PROVIDE

We collect your personal/company data to deliver our services to you:

Your contact information: name, surname, company name, e-mail, and phone number
Your billing information

WHAT DATA WE COLLECT AUTOMATICALLY

We want to improve our digital services and applications. That’s why we collect the data automatically in the form of cookies, click-stream, and web analytics. This data does not usually contain personal details about the user.

CLICK-STREAM DATA

Your visit to our website usually results in the collection of the following information.

the visitor’s IP address
the date and time of the visit
the referral URL (the site from which the visitor has come)
the pages visited on our website

Information about the browser used (browser type and version, operating system, etc.).

LINKS TO OTHER WEBSITES

Our website may contain links to other sites. Any personal information you provide on the linked pages is provided directly to that third party and is subject to that third party’s privacy policy. This policy does not apply to third party’s sites, and we are not responsible for the content or privacy and security practices and policies of these websites or any other sites that are linked to from our site. We encourage you to read their privacy and security practices and policies before providing them with your personal information.

YOUR RIGHTS

If you wish to gain access to your data, get it corrected or deleted or make any reservations towards our data processing, we will investigate whether or not this is possible according to any of our legal obligations, and get back to your request as soon as possible.

You have the right to be informed on what data we have stored concerning you, what has been collected and what it is being used for. You can be informed about our retention periods, who receives data concerning you, and the extent that we disclose or transfer your data.
You can request to gain access to any data processed regarding your person. Access can be limited in cases where it can compromise other people’s privacy, trade secrets or intangible rights.
You have the right to correct any information that is no longer correct or current. If you become aware that any of the data that we store concerning you are incorrect, you have the right to get such information corrected or deleted.
You also have the right to object our processing of your data, or to our disclosure or transfer of your data for marketing purposes. You have the right to receive any data that we are processing regarding your person, this includes data collected directly from your or from other parties. In the event that you put in such a request, your data will be provided for you on a commonly used digital transportable format.

Any matters relating to Ethan’s collection and storage of personal information, your rights under this policy, can be addressed via email and we will respond to your query. Thank you.

HOW DO WE USE YOUR DATA?

To deliver the product you ordered: We will use the information we have gathered to get back to you with propositions based on your quote request. If you choose to accept the quote, we will use your data to deliver the goods you ordered with us. This includes making files available for our production team.

To deliver the best service and experience for you: We will use the information we have gathered about you to customize our services for you and provide the best possible digital experience. This includes optimizing of our services and websites based on analytical information gathered from you.

To send you newsletters: If you have given your consent to receive our newsletters, you will get them. We can inform you about similar products, services, and campaigns we might have. You can unsubscribe from our e-mail service at any time.

HOW LONG DO WE STORE THE DATA?

The data that we collect either directly from our users or from any of the services described in section ‘What data you provide’, is stored throughout the duration of an account being active. This data as necessary, will be stored for a period of time after the account is no longer active. The period after depends on the nature of the data, and will vary depending on any mandatory retention periods set forth by law.

SOCIAL MEDIA

You understand that when you use the sites, information you post in your profile, blogs, forums and other interactive areas of the sites, as well as any information you share with individuals through the sites or share through social network sites, will be available to other users and, in some cases, may be publicly available. We recommend you be cautious about giving out personal information to others or sharing personal information in public or private online forums. We are not responsible for the actions of any third parties with whom you share personal information. In some cases, there may be privacy settings available regarding the information available to others, and we suggest you take time to familiarise yourself with these options and utilise these settings.

INFORMATION DISCLOSURE

We treat your data with confidentiality. This means that we do not sell your data to third parties. Your data will only be disclosed if required by law. We may use supporting services provided by third parties. This might include maintenance services, analysis services, e-mail messaging services, handling of payment transactions. These third parties will get access to the data they require to provide their services. We take the necessary steps to ensure that these third-party providers protect your data.

SECURITY OF THE INFORMATION

We take appropriate technical and organizational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorized use, disclosure, or access; in particular where the processing involves the transmission of data over a network, and against all other unlawful forms of processing and misusing of data.

We reserve the right to amend this Privacy Policy from time to time to ensure compliance of our statutory legal requirements. We strongly urge you to review our policy on a regular basis so that you can understand how your personal information will be used. We will post any Privacy Policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, in certain services, email notification of Privacy Policy changes).

To contact us, please email us. Thank you for visiting our website.