FAQ
At Ethan, we don't just create outdoor furniture; we craft experiences that stand the test of time. With over 40 years of dedication to excellence, Ethan Table Settings are not merely purchases but investments in a lifetime of unforgettable moments.
Proudly handcrafted in New Zealand each setting is a masterpiece of craftsmanship and sustainability, designed to be the heart of your outdoor gatherings. An Ethan Setting embodies a unique and timeless design, ensuring that it becomes a legacy of quality and cherished moments.
You will discover the Ethan Setting is more than just outdoor furniture. It is designed to be an outdoor room that blends the boundaries between our interior and exterior spaces, and is a natural extension of your home. You will be amazed at how much time is spent at your Ethan Setting and particularly during the summer months where it soon becomes the favourite place for breakfast, lunch and dinner. Family and friends naturally gravitate to this social space to share good times.
Choosing Ethan means opting for a future rich in memories and enduring quality, where every piece is more than furniture; it's a part of your story.
For detailed pricing on our handcrafted table settings and bespoke outdoor furniture pieces, please connect with us directly.
Send an email to sales@ethan.co.nz and we’ll provide you with our comprehensive Price List and Setting Price Guide. This personalised touch ensures you receive the information most relevant to your unique needs, helping you make an informed choice about your future Ethan investment.
Ethan transcends traditional retail by offering our handcrafted furniture directly to you, ensuring quality and service that’s unmatched. Whether for your home or commercial space, we deliver across New Zealand and internationally.
Experience our craftsmanship firsthand; we partner with select clients and designers who showcase Ethan’s creations, allowing you to see our furniture in a real-world context.
Alternatively, we warmly invite you to our Whanganui showroom, where you can explore our full range and discuss your vision with our team.
To arrange a viewing or for any inquiries, please reach out to us at sales@ethan.co.nz
Embracing the Ethan experience begins with a simple email to us at sales@ethan.co.nz. Our direct sales approach ensures a personal connection from the start, guiding you through selecting the perfect pieces for your unique space. Please provide the following details in your email: Delivery Address, Mobile Phone Number, Items of Interest.
Our team will review your request and reach out with a no-obligation quote, detailing everything you need to know before making your Ethan selection.
Please see our Table Setting Sizing Guide, designed to help you select the perfect fit for your space. For a more tailored recommendation, simply email us photos of your outdoor area or building plans at sales@ethan.co.nz.
Our team will review and suggest the ideal Ethan Setting size to enhance your outdoor living space, based on your requirements.
Yes, you can purchase individual pieces from the Ethan Outdoor Furniture range to suit your needs and space. Start with a table and benches, and add more items like umbrellas, Lazy Susans, or cushions over time. This flexibility allows you to enjoy quality from the start and enhance your setting as desired.
Ethan Outdoor Furniture offers a five-year warranty against manufacturing and material defects, embodying our trust in our craftsmanship and the quality of our products.
With over 40 years of experience, our commitment to excellence ensures that your furniture is not only a testament to luxury but also a durable investment. Purchasing directly from us means you receive dedicated support, guaranteeing peace of mind and the longevity of your Ethan pieces.
See Warranty for further information. For any direct warranty queries, reach out to us at sales@ethan.co.nz
Every piece of Ethan Outdoor Furniture is meticulously hand-built in our Whanganui workshop, in New Zealand.
We pride ourselves on small-batch production, ensuring the highest quality of craftsmanship in every item. Celebrating over 40 years in the industry, we’re pioneers in creating premium outdoor furniture that stands the test of time.
Ethan Outdoor Furniture is crafted from Iroko, a premium hardwood known for its durability, attractive grain, and beautiful mid-brown tones. Selected for over 35 years for its exceptional quality, Iroko weathers gracefully to a silver-grey finish or maintains its colour with your selected wood stain option.
Sustainably sourced from responsibly managed forests, our Iroko timber is FSC certified, reflecting our commitment to environmental stewardship.
See Timber & Timber Finishes for further information.
Discover the perfect fabric for your Ethan furniture by visiting our Fabrics page. For a tactile experience, we can courier a comprehensive fabric swatch directly to you, complete with a return courier bag for hassle-free sampling. Choosing your fabric colour can be decided upon order placement or at a later stage to suit your convenience.
Our chosen Sunbrella Marine fabric boasts a manufacturer's warranty of 5 years in New Zealand, known for its durability in harsh outdoor conditions. With over 30 years of use in Ethan Outdoor Furniture, this fabric exemplifies resilience, often lasting well beyond a decade with proper care.
See Care & Maintenance for further information and guidelines.
Choose from our premium wood stains, Dryden Wood Oil or Sikkens Cetol HLSe, tailored for optimal durability and aesthetic appeal. For a detailed exploration of these finishes and guidance on selecting the best option for your Ethan furniture, visit our Timber & Timber Finishes page.
Maintaining your Ethan furniture is straightforward, thanks to our comprehensive care instructions provided with each piece. From oiling and refurbishing the timber to cleaning fabric covers, we guide you through the simple steps to ensure your furniture continues to look its best. For more information, please refer to our Care & Maintenance page for detailed care sheets.
Yes, we provide a range of high-quality, hand-sewn protective covers designed to shield your Ethan furniture from the elements. Crafted from premium all-weather Surlast fabric, these covers are not only durable but also easy to handle, clean, and store, ensuring your investment remains protected year-round.
Ethan Outdoor Furniture is built to last, with many clients enjoying their pieces for over 40 years. Crafted with longevity in mind, using durable Iroko timber, our furniture is designed to withstand the test of time, potentially lasting over 50 years with proper care. Additionally, our Furniture Refurbishment service is available to revitalise cherished pieces, extending their life and ensuring they remain a central part of your home's story.
Absolutely. Ethan offers a comprehensive repair and parts service to maintain the performance and appearance of your furniture. Our Furniture Refurbishment service can rejuvenate your beloved Ethan pieces, making them look as good as new. Whether it’s a piece enjoyed for over 20 years or one needing minor repairs, we help ensure your Ethan furniture continues to enhance your outdoor living spaces.
Most Ethan Outdoor Furniture is custom-made to order, with delivery lead times typically ranging from 4-6 weeks. This period may vary depending on the time of year. Selected items may be available for immediate delivery. Please contact us for the most accurate delivery information for your specific items at sales@ethan.co.nz.
Ethan furniture arrives mostly assembled for your convenience. To reduce our environmental footprint, larger items like tables and benches are partially assembled for more eco-friendly transport. Full assembly is available upon request, and we provide straightforward instructions for any assembly needed, ensuring you can enjoy your Ethan outdoor pieces with ease.